Test Participant Reward Dispatch

Caroline Mae

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27-12-2024

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This memo outlines the process for dispatching rewards to participants who completed our recent A/B testing trial. We appreciate the time and effort each participant invested in contributing to the success of this crucial project. Accurate and timely reward distribution is a top priority.

Reward Structure

Participants were promised a reward based on their level of engagement and successful completion of assigned tasks within the testing period. The reward structure was clearly outlined in the pre-test participant agreement and included:

• Tier 1: $25 for completing all assigned tasks and providing comprehensive feedback.
• Tier 2: $15 for completing the majority of assigned tasks and providing adequate feedback.
• Tier 3: $5 for partial task completion and limited feedback.

All rewards are processed via PayPal. Participants were required to provide a valid PayPal email address upon registration to ensure seamless payment processing.

Dispatch Timeline

Reward processing has commenced. We anticipate that all eligible participants will receive their payment within 7-10 business days.

• Verification Process: A comprehensive verification process is in place to validate participation and ensure payment accuracy. This includes cross-referencing participant data with our internal testing logs and verifying feedback submissions.
• Payment Confirmation: Participants will receive an automated email confirmation upon successful payment disbursement.
• Troubleshooting: In the event of any payment issues (e.g., incorrect PayPal address, failed transaction), participants are encouraged to contact us at [insert contact email address here] within 14 days of the completion of the reward dispatch process.

Data Security

Protecting participant data is of paramount importance. All participant information, including PayPal details, are handled securely and in accordance with all relevant data privacy regulations. We utilize industry-standard encryption to protect sensitive information throughout the entire process.

Contact Information

For any questions or concerns, please contact us at [insert contact email address here]. We are committed to resolving any queries promptly and efficiently. Thank you again for your participation.