Steam Gift Card Not Working Bought Off Walmart App

Caroline Mae

2 min read

·

06-01-2025

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Buying a Steam gift card for that next big game is usually a smooth process, but sometimes things go wrong. If your Steam gift card purchased through the Walmart app isn't working, don't panic. Let's troubleshoot this together.

Common Reasons for Non-Working Steam Gift Cards

Several factors can prevent your Steam gift card from activating. The most common reasons include:

• Incorrect Code Entry: Typos are surprisingly frequent. Double- and triple-check that you've entered the code accurately, paying close attention to the difference between numbers and letters, as well as capitalisation. One misplaced character renders the code unusable.

• Already Redeemed: Did you accidentally redeem the code already? Steam will only allow a code to be used once. Check your Steam account history to see if the code has already been applied.

• Damaged or Scratched Card: If you purchased a physical gift card from Walmart, the protective layer might have been scratched, obscuring crucial parts of the code. Examine the card carefully for any damage.

• Code Expiration: While less common with digital codes purchased directly through the Walmart app, there's always a slight possibility of an expired code. Check for an expiry date on your purchase receipt.

• Walmart App Issues: There's a possibility of a technical glitch on the Walmart app side. This is rare, but it's worth considering if other methods fail.

• Regional Restrictions: Ensure that the Steam gift card you purchased is compatible with your region. Some cards might be restricted to specific geographic locations.

Troubleshooting Steps

Before contacting customer support, try these steps:

1. Restart Your Devices: Restart your computer and your phone (if you used your phone to access the Walmart app). Sometimes, a simple restart resolves minor software glitches.

2. Verify Your Internet Connection: A poor internet connection can prevent the code from being redeemed. Ensure you have a stable connection.

3. Check Steam Server Status: Visit the Steam website to check for any server outages or maintenance that might be temporarily preventing gift card redemption.

4. Contact Walmart Support: If you've exhausted all other options, contact Walmart customer support. They can help you resolve the issue, potentially providing a replacement code or refund.

Preventing Future Problems

To avoid similar issues in the future, consider these tips:

• Screen Capture the Code: Take a screenshot or photograph of the gift card code immediately after purchase to ensure you have a record of it.

• Redeem Immediately: Redeem the code as soon as possible after purchasing it to minimise the risk of loss or damage.

While frustrating, a non-working Steam gift card is usually fixable with a bit of troubleshooting. By systematically checking the common reasons and following the steps above, you'll likely resolve the issue quickly and get back to enjoying your games.