Mass General Patient Portal

2 min read 28-12-2024

The Mass General Brigham Patient Portal offers a convenient and secure way to manage your health information online. This guide provides a comprehensive overview of its features and how to best utilize this valuable resource.

What is the Mass General Patient Portal?

The Mass General Patient Portal is a secure online tool that allows patients of Massachusetts General Hospital and affiliated hospitals within the Mass General Brigham system to access their medical records, communicate with their care team, and manage appointments. It's designed to empower you to actively participate in your healthcare journey.

Key Features and Benefits:

Access to Medical Records: View your test results, lab reports, medication lists, and medical history conveniently from your computer or mobile device. This allows you to stay informed and track your health progress.
Secure Messaging: Communicate directly with your care team through the portal's secure messaging system. Ask questions, request prescription refills, and receive updates on your care. This eliminates the need for phone tag and ensures efficient communication.
Appointment Scheduling and Management: Schedule appointments, view upcoming appointments, and manage existing appointments, including rescheduling or cancellations. This offers greater flexibility in managing your healthcare schedule.
Billing Information: Access your billing statements, make payments, and understand your financial responsibility for medical services. This feature promotes transparency and simplifies the billing process.

Getting Started:

Accessing the portal typically requires registration. You may need a unique username and password, and may be asked for certain personal information for verification purposes. Detailed instructions on registration are available on the Mass General Brigham website. Contact your care provider's office if you need assistance with registration or have any questions.

Security and Privacy:

Your privacy is a top priority. The Mass General Patient Portal utilizes robust security measures to protect your health information. All communication and data transfer are encrypted to maintain confidentiality.

Staying Informed:

The portal is regularly updated with new features and improvements. Stay informed about any changes or updates by checking the Mass General Brigham website or contacting your care provider.

Beyond the Portal: Contacting Your Care Team

While the patient portal is a valuable tool, it's important to remember that it's not a substitute for direct communication with your physician or healthcare provider for urgent medical concerns. Always contact your doctor's office directly in case of emergencies or if you require immediate medical attention.