Life Storage Lost Key

Caroline Mae

2 min read

·

02-01-2025

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Losing your Life Storage key can be a frustrating and stressful experience. It leaves you locked out of your belongings and potentially facing unexpected costs. But don't panic! This guide outlines the steps you should take if you find yourself in this situation.

Immediate Actions

Your first priority is to remain calm and assess the situation. Avoid trying to force your lock, as this could cause damage and further complicate the matter.

1. Contact Life Storage Immediately: This is the most crucial step. Call their customer service line. Explain the situation clearly and provide your unit number and account information. They'll guide you through their established procedures. Be prepared to provide identification.

2. Review Your Contract: Familiarize yourself with your rental agreement. It may detail procedures for lost keys and associated fees.

3. Check for Spare Keys: Do you have a spare key hidden with a trusted friend or family member? This is a simple solution if you've planned ahead.

Understanding Life Storage's Policies

Life Storage, like other self-storage facilities, has specific protocols for dealing with lost keys. These protocols typically involve:

• Verification of Identity: Expect to verify your identity through various means. This protects both you and the facility from unauthorized access.
• Fees: Be prepared for potential fees associated with retrieving access to your unit. These fees may cover the cost of replacing the lock or other security measures.
• Waiting Periods: There might be a waiting period before access is granted, depending on the facility's procedures and availability of staff.

Preventing Future Key Loss

Losing a storage key is preventable with proactive measures:

• Make Copies: Create a spare key and keep it separate from your original.
• Utilize Key Management Systems: Consider using a key safe or other key management system to secure your key.
• Digital Key Systems: Inquire about digital key systems, often becoming more prevalent with modern self-storage facilities.

Summary

Losing your Life Storage key is inconvenient, but by following these steps and being prepared, you can minimize disruption and regain access to your belongings swiftly. Remember to always contact Life Storage directly as the first step in resolving this issue. Proactive key management will also significantly reduce the likelihood of this scenario happening again.