How To Use Store Credit On Kickoff

Cynthia May

2 min read

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24-01-2025

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Kickoff, the popular online retailer, offers store credit as a convenient way to utilize remaining funds from returns or promotions. Knowing how to apply this credit can be a bit tricky, but this guide will walk you through the process step-by-step.

Understanding Kickoff Store Credit

Before diving into the application process, let's clarify what Kickoff store credit is and isn't.

• What it is: Store credit is a monetary value that can be used towards future purchases on the Kickoff website. It's typically issued after a return, as a reward, or through specific promotions.
• What it isn't: Store credit isn't cash. You can't withdraw it or use it anywhere except on the Kickoff platform. It also usually has an expiration date, so be sure to check the terms and conditions of your credit.

Steps to Apply Your Kickoff Store Credit

Applying your store credit is straightforward, but requires careful attention to detail. Follow these steps:

1. Locate your Store Credit: Check your Kickoff account for the confirmation email containing your store credit details, including the amount and any associated codes. You might also find the balance within your account summary.

2. Add Items to Your Cart: Browse Kickoff's offerings and add the items you wish to purchase to your shopping cart.

3. Proceed to Checkout: Once you've selected your items, click on the "Proceed to Checkout" button.

4. Apply Your Credit: During the checkout process, you should see a field designated for "Gift Cards" or "Store Credit." Enter your store credit code in this field. The system should automatically deduct the credit from your total.

5. Review Your Order: Double-check the order summary to ensure the store credit has been correctly applied.

6. Complete Your Purchase: If everything looks correct, proceed to complete your purchase using the remaining balance, if any, and your preferred payment method.

Troubleshooting Common Issues

If you encounter any problems, here are some common issues and solutions:

• Incorrect Code: Double-check for typos or ensure you're using the correct code from your confirmation email.
• Expired Credit: Store credit often expires. Check the terms and conditions of your credit for the expiration date.
• Insufficient Credit: If your store credit doesn't cover the entire purchase, you'll need to use another payment method to cover the remaining balance.
• Technical Glitches: If you're still experiencing issues, contact Kickoff customer support for assistance.

By following these steps and troubleshooting tips, you can successfully use your Kickoff store credit to make your next purchase. Remember to always review the terms and conditions associated with your store credit to avoid any surprises.