Eskenazi Mychart

2 min read 29-12-2024

Eskenazi Health's MyChart is a convenient online portal designed to empower patients with greater control over their health information. This guide will walk you through the key features and functionalities, helping you make the most of this valuable resource.

Accessing Your MyChart Account

Before you can begin using MyChart, you'll need to register for an account. This usually involves providing some basic identifying information, such as your date of birth and social security number. Instructions for registration can typically be found on the Eskenazi Health website or through your provider's office. If you are having difficulty, contacting Eskenazi Health patient services directly is recommended.

Key Features and Benefits

Once logged in, MyChart offers a wealth of helpful features, designed for increased patient engagement and efficiency. These include:

Appointment Scheduling and Management:

Easily schedule, reschedule, or cancel appointments directly through the portal. This eliminates the need for phone calls and ensures your appointments are managed efficiently. You can also view upcoming appointments and past visit history.

Secure Messaging with Your Provider:

Communicate directly with your healthcare team via secure messaging. This is a convenient method for asking questions, requesting prescription refills, or addressing non-urgent health concerns. Remember, this is not for emergencies; contact emergency services if needed.

Test Results and Medical Records:

Access your lab results, radiology reports, and other important medical records securely online. This provides you with a comprehensive view of your health information, allowing you to stay informed and actively involved in your care. Note that some results may have a delay before appearing online.

Medication Management:

MyChart can help you manage your medications by providing a list of your current prescriptions. You may also be able to request refills through this system, though this feature may vary depending on your individual circumstances and prescriptions.

Understanding Privacy and Security

Eskenazi Health employs robust security measures to protect your personal health information. They adhere to stringent privacy regulations, ensuring your data remains confidential and secure. However, it’s always advisable to practice good online security habits, such as using strong passwords and avoiding public Wi-Fi when accessing sensitive information.

Troubleshooting and Support

If you encounter any problems accessing or using MyChart, Eskenazi Health provides various support channels. You can usually find a help section within the portal itself, or contact their customer service department directly for assistance. They are equipped to resolve technical issues and address any questions you may have.

MyChart offers a valuable tool for patients seeking greater control and convenience in managing their healthcare. By familiarizing yourself with its features and functionalities, you can significantly enhance your healthcare experience. Remember to always contact your provider or Eskenazi Health directly if you have any questions or concerns.